Assistant Superintendent of Operations & Project Management
The Operations & Project Management office is led by Susan Falvo. In her capacity as Assistant Superintendent of Operations & Project Management, Ms. Falvo oversees numerous departments at DCS that include: Communications/Public Relations, Marketing, Community Relations, Facilities Management, and the operations and customer relations section of the Student Safety/Stop Arm Camera program.
Ms. Falvo also serves as the Districts’ Public Information Officer. For more information about the Districts’ Public Information Policy or to file an open records request, please contact Ms. Falvo or you can access the online Open Records Center to submit a request.
Ms. Falvo joined Dallas County Schools in September, 2009. She has over 30 years of experience in marketing, public relations and publicity, communications, media relations and management, community relations and involvement, government affairs and relations, events and event management, business retention, business development, staff retention and development, fundraising and corporate sponsorship. She received her BA Degree from the University of Oklahoma and her MBA from the University of Nevada, Reno, where she also taught Marketing and Economics for several years. Professional affiliations include the Public Relations Society of America (PRSA), Texas School Public Relations Association (TSPRA), National School Public Relations Association (NSPRA), Texas Association of School Business Officials (TASBO), the American Marketing Association (AMA), and Texas Association of Pupil Transportation (TAPT).
Ms. Falvo is very active in civic and community endeavors. Her current community involvement includes:
White Rock Lake Foundation - Board of Directors, Treasurer and Fundraising/Events Chair
White Rock Lake Task Force - Board of Directors, Secretary
Bishop Arts Theatre Center - Board of Directors, Secretary and Fundraising Chair
Advisory Board for the Greater East Dallas Chamber of Commerce
Leadership North Texas, 2011-2012, Alumni Association